Manage Your Account (Patient Pays)

While Optometrists and Vision Therapists are responsible for assigning a patient’s vision therapy exercises, billing for Patient Pays accounts in NeuroVisual Trainer is fully managed by the patients themselves, who retain full administrative control over their subscriptions. However, clinic staff can also cancel a patient’s subscription at any time simply by archiving the patient’s account.

To manage your NVT Patient Pays subscription, click your profile near the top left side of the NeuroVisual Trainer home page in your patient portal:

• Next, click MANAGE SUBSCRIPTION:

• From here, you can update your credit card on file, review your past invoices, or cancel your subscription.
  • *Note that canceling your subscription will restrict further access to your assigned Vision Therapy exercises.