Clear Browser Cache

If you’re experiencing issues with NeuroVisual Trainer (NVT) that seem to affect only your account, such as pages not loading correctly, buttons not responding, or outdated information displaying, clearing your browser’s cache may help resolve the problem.


Your browser cache stores temporary files, images, and website data to help pages load faster. However, sometimes this stored data can become outdated or corrupted, causing unexpected behavior in NVT. Clearing your cache forces your browser to reload the most up-to-date version of the site, often fixing display or functionality issues without requiring further troubleshooting.


Follow the steps below to clear your cache in your preferred browser.


Google Chrome:

To clear cache for a specific website in Chrome, 

navigate to the website, open Developer Tools (F12 or Ctrl+Shift+I), go to the "Application" tab, select "Storage", choose the website, and then click "Clear site data" 


Here's a more detailed breakdown:
1. Open Developer Tools:
  • Navigate to the website:

    Open the Chrome browser and go to the website for which you want to clear the cache. 


  • Open Developer Tools:

    Press F12 or Ctrl+Shift+I (Windows/Linux) or Cmd+Option+I (Mac) to open the Developer Tools. 


2. Navigate to the "Application" Tab:

  • Once Developer Tools is open, click on the "Application" tab. 


3. Access Storage:

  • In the "Application" tab, locate the "Storage" section. 


4. Select the Website:
  • Expand the "Storage" section and find the website you want to clear the cache for.

  • Click on the website's name to view its stored data. 


5. Clear Site Data:
  • Click the "Clear site data" button (it looks like a trash can icon).
  • A confirmation prompt will appear, click "Clear" to confirm. 


Safari:

To clear cache for a specific website in Safari on Mac, 

go to Safari > Settings > Privacy, then click "Manage Website Data" and select the website to remove its data. Here's a more detailed breakdown: 

  • Open Safari and Go to Settings: Launch Safari and navigate to Safari > Settings...
  • Access Privacy Settings: In the Settings window, click on the "Privacy" tab.
  • Manage Website Data: Click on the "Manage Website Data..." button.
  • Select the Website: A list of websites with stored data will appear. Find the specific website you want to clear the cache for and select it.
  • Remove Website Data: Click the "Remove" button to delete the website's data.


Microsoft Edge:

To clear cache for a specific website in Microsoft Edge, 

go to "Settings" > "Cookies and site permissions" > "Manage and delete cookies and site data" > "See all cookies and site data," search for the website, and then click the trash can icon to remove it. Here's a more detailed breakdown:

  1. Open Edge and navigate to settings: Launch Microsoft Edge and click on the three dots (Settings and more) in the top right corner, then select "Settings". 


  2. Go to Cookies and site permissions: In the left-hand menu, click on "Cookies and site permissions". 


  3. Manage and delete cookies and site data: Click on "Manage and delete cookies and site data". 


  4. See all cookies and site data: Click on "See all cookies and site data". 


  5. Search for the website: In the search bar, type the name of the website whose cache you want to clear. 


  6. Delete the site data: Locate the website in the list and click the trash can icon next to it to delete the cache and cookies for that specific site. 


Firefox:

To clear the cache for a specific website in Firefox, 

go to Firefox Menu > Settings > Privacy & Security, locate "Cookies and Site Data", click "Manage Data", find the website, select it, and click "Remove Selected." Here's a more detailed breakdown:

  1. Open Firefox and navigate to Settings: Click on the three horizontal lines in the top-right corner (the Firefox menu) and select "Settings". 


  2. Go to Privacy & Security: In the left sidebar, click on "Privacy & Security". 


  3. Locate Cookies and Site Data: Scroll down to the "Cookies and Site Data" section. 


  4. Manage Data: Click on the "Manage Data..." button. 


  5. Find and Select the Website: A list of websites and their stored data will appear. Search for or scroll to the website you want to clear the cache for and select it. 


  6. Remove Selected: Click the "Remove Selected" button to delete the data for that specific website. 

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