1. While logged in, you’ll see a blue circle with a white square at the bottom right of the page.

  2. Click on this blue circle/white square icon. 

  3. You’ll see a dialogue window pop up. Select START A NEW CONVERSATION.

  4. Make your request through the chat dialogue box. 

  5. To send your message, press RETURN, or click on the small blue arrow to the bottom right of your chat dialogue.

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