Changing a password when you're logged in:
At the prompt window for logging in, below the email and password boxes, you will see a small white button for FORGOT PASSWORD?. Click this button.
Enter your email address in the box provided.
Click the blue box labelled EMAIL PASSWORD RESET LINK.
Wait a few minutes and check your inbox for the email address you used. Ocudigital will send you an email with a link to reset your password.
If you don’t see the email within 15 minutes, check your JUNK or SPAM folder.
Once you see the email, open it and click the button labelled RESET YOUR PASSWORD.
Write a strong password in both boxes.
Select SAVE PASSWORD.
Your password is now reset!
Changing a password when you're not logged in:
Click the blue box for LOG IN at the top right
When the login box pops open, select the grey button at the bottom left, titled FORGOT PASSWORD?
Enter the email address address connected to the account
Click the blue box at the bottom right of this window, titled EMAIL PASSWORD RESET LINK.